Fertility Miracles, LLC, (“Fertility Miracles”) respects your concerns about privacy. This Online Privacy Notice describes the types of Personal Data we collect on www.fertility-miracles.com, how we use the information, with whom we may share it and the choices available to you regarding our use of the information. “Personal Data” has the meaning given in the European General Data Protection Regulation and includes any information relating to an identifiable individual (such as name, address, date of birth or economic information).
INFORMATION COLLECTION
Information You Provide
We collect information from you when you choose to share it with us. This may include when you visit our sites, request information from us, or contact us.
The information we collect from you may include:
- Contact information, including your name, address, email address, telephone, or mobile number;
- Employer-related information, such as your title and the company’s name, address, and phone number;
- When applying for a position at Fertility Miracles or its affiliates, additional personal information including resumes, and other non-sensitive information.
- Geolocation of any computer, mobile device, or other electronic device used to access our sites.
- Information Collected from Third Parties or Other Sources
We may obtain personal or other information about you from third parties or other sources, and combine this information with the information we collect from you. This might include any other information obtained through companies that have business relationships with us, such as our licensees, affiliates, and business partners. We may also obtain information about you from other online sources, including when you connect with Fertility Miracles through its official corporate pages on third party social networks (such as LinkedIn or Facebook) or the “apps” on those pages. This information may include your name, user name, demographic information, updated address or contact information, interests, and publicly-observed data. We may combine this information with the information we collect from you through the Sites.
Information Automatically Collected
We may use cookies, web beacons, pixel tags, JavaScript, or other technologies to collect certain information about visitors to our Site and interactions with our emails and online or mobile advertisements, and to allow Fertility Miracles to keep track of analytics and certain statistical information which enables us to improve our Site. We also may collect information about your use of the Site, including the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing or using the Site, the number of times you return to the Site, other click-stream or site usage data, emails that you open, forward or click-through to our Site, and other sites that you may visit. We may also use third party cookies and other technologies to support our Sites, provide services on our behalf, complete business transactions, or provide relevant advertising to you. Some of these third parties may use technology such as cookies, web beacons, pixel tags, log files, or Flash cookies on our Site or Apps, which may send them some of the above-referenced information. The use of this information by those third parties will be governed by their own privacy policies including, for example, Google’s Analytics Privacy Policy.
Deletion of Cookies, Tracking Options and California Do Not Track Disclosures
You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences. Our system may not respond to Do Not Track requests or headers from some or all browsers. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
INFORMATION USE
Fertility Miracles may use the information we collect from and about you for any of the following purposes:
- To deliver Fertility Miracles’ services to you;
- For recruiting, talent management and employment purposes (recording, examination, assessment, selection, conclusion of an employment offer, and with your consent the storage in our recruitment database for a possible future offer of employment, etc.);
- To enhance your online experience;
- To develop new products or services and to conduct analysis to enhance current products and services;
- To review the usage and operations of our Site, and improve our content, products, and services;
- To recognize your online activities over time and across different websites and devices;
- To provide you with customized Site content, or with your consent where applicable via email, telephone, text message, or by mail;
- As applicable and with your consent where applicable, to contact you with information, newsletters and promotional materials from Fertility Miracles or on behalf of our business partners, licensees, and affiliates;
- To contact you when necessary, including for employment purposes, by email, telephone text message, or by mail;
- To use your data in an aggregated non-specific format for analytical and demographic purposes;
- To address problems with the Services, or our business;
- To protect the security or integrity of the Site, and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users; and
- As otherwise described to you at the point of data collection.
Additionally, if you use the Site to connect with third party services you authorize us to use information from you, on your behalf, to interact with these third-party services based on your requests. These websites may operate independently from us. Linked websites may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites are not owned or controlled by us, we are not responsible for their content, any use of the websites, or the privacy practices of the websites.
How We Protect Personal Data
We maintain administrative, technical and physical safeguards designed to protect Personal Data we obtain through the Sites against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
How To Contact Us
If you have any questions or comments about this Online Privacy Notice, or if you would like us to update information we have about you or your preferences, please email us info@fertility-miracles.com. You also may write to:
Fertility Miracles,LLC
Attn: Legal Department
9595 Wilshire Boulevard
Suite #900
Beverly Hills, CA 90212
INFORMATION SHARING
Fertility Miracles may disclose the personal information we collect from you in the following ways:
- With our affiliated companies;
- With our third-party service providers that provide business, professional or technical support functions for us;
- As necessary if we believe that there has been a violation of our Terms of Use or of our rights or the rights of any third party;
- To respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and
- As otherwise described to you at the point of collection.
Fertility Miracles may also share aggregate or anonymous non-personal information with third parties for their marketing or analytics uses.
We may share your personally identifiable information (“PII”) in connection with a merger, financing, acquisition, dissolution transaction, bankruptcy or proceeding involving sale, transfer, or divestiture of all or a portion of our business or assets. If another entity acquires our business or assets, that entity will have your PII collected by us and will assume the rights and obligations regarding your information as allowed by this privacy policy.
PUBLIC FORUMS
Any information you may disclose on our Site, in blogs, on message boards, in chat rooms, or on other public areas on the Site, or other third-party websites that the Site may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas. We reserve the right to remove any posting or content in a posting at our sole discretion.
DATA SECURITY
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee these security measures.
DATA STORAGE
Your personal information may be stored on servers in the United States and is subject to the laws of the United States, where the data protection and other laws may differ from those of other countries. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.
USER’S ACCEPTANCE OF THIS PRIVACY POLICY
By using the Services, you confirm that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services at all. You may opt out of marketing communications at any time by contacting Fertility Miracles using the information above.
EGG DONOR PRIVACY
Any personal information and medical information provided to Fertility Miracles by your doctor or medical professional is private and confidential. We are required by law to maintain the privacy of consumers’ personal and medical information.
As an egg donor, you have the right to request a restriction on the way we use and disclose your personal and medical information as provided by applicable law, and may inspect and copy the information we received from your doctor or medical professional as provided for by applicable law. In accordance with applicable law, you may request an electronic copy of your file with us, amend the information contained in your file, and request an accounting of disclosures of the information in your file. You may notify us that we may NOT disclose information to a family member, spouse, or other person you have authorized. You may request communications of the information we have received, and also revoke your authorization to disclose the information contained in your file, except to the extent that action has already been taken. You may request in writing that we transmit copies of the information in your file to third parties.
We may disclose information in a message on the voicemail of the phone that you have provided to us. These voicemails contain the minimal information necessary, unless the security of the voicemail is authorized by you, in advance. With your advanced authorization, we will coordinate with your doctor or medical professional, and may send you information to the address provided, if we need to notify you of an adverse outcome from either the donor or offspring of the donor in the future.
In order to be an egg donor with us, we require certain personal information. When you register, you will be considered a client and you will no longer be anonymous. You may be asked to set a security question or use a password to access your account online, and you may also be required to provide security answers for authentication purposes when you log into your account. Our registration forms will specify the information that you must provide, which may include, for example, your legal name, email address, and date of birth. You must call us to have this information updated. We collect this information in order to protect you, our clients, and Fertility Miracles.
Members of the Fertility Miracles staff may use information in your health record to assess the outcomes of the cases in which you are involved and others like it. This information will then be used to improve the quality of the services we provide.
In addition to quality control, we may disclose your information in a de-identified way for regulatory reporting requirements. For example, pregnancy outcome, embryological development, and uterine lining, among other items are recorded, which allows us to identify quality trends. We may also share your name for tracking of tissue and for purposes of ensuring the appropriate tissue is shipped.
We may disclose information in your file to researchers, but only after we have reviewed the research proposal and established protocols to ensure the privacy of your information.
YOUR PRIVACY UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA)
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
YOUR RIGHTS
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
- You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
- We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
- You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
- You can complain if you feel we have violated your rights by contacting us using the information on page 1.
- You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
- We will not retaliate against you for filing a complaint.
YOUR CHOICES
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care
- Share information in a disaster relief situation
- Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases, we never share your information unless you give us written permission:
- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
In the case of fundraising:
- We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
Help with public health and safety issues
We can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
Other Instructions for Notice
- Insert Effective Date of this Notice
- Insert name or title of the privacy official (or other privacy contact) and his/her email address and phone number.
- Insert any special notes that apply to your entity’s practices such as “we never market or sell personal information.”
- The Privacy Rule requires you to describe any state or other laws that require greater limits on disclosures. For example, “We will never share any substance abuse treatment records without your written permission.” Insert this type of information here. If no laws with greater limits apply to your entity, no information needs to be added.
- If your entity provides patients with access to their health information via the Blue Button protocol, you may want to insert a reference to it here.
- If your entity is part of an OHCA (organized health care arrangement) that has agreed to a joint notice, use this space to inform your patients of how you share information within the OHCA (such as for treatment, payment, and operations related to the OHCA). Also, describe the other entities covered by this notice and their service locations. For example, “This notice applies to Grace Community Hospitals and Emergency Services Incorporated which operate the emergency services within all Grace hospitals in the greater Dayton area.”
REVISIONS TO THIS PRIVACY POLICY
Fertility Miracles reserves the right, at its sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. If we do, we will provide access to the immediately prior version of the Privacy Policy on the Site. Your continued use of the Site following the posting of changes to these terms means you accept these changes.
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